Privacy Policy
Last updated: April 3, 2026
Introduction
This Privacy Policy describes how Trusted Vault ("we", "us", "our") collects, uses, and protects your information when you use our secure platform for messages, memories, secrets, and digital inheritance. We are committed to protecting your privacy and the security of your data.
Data We Collect
We collect information you provide when you register (such as name, email address), account and usage data necessary to operate the service, and technical data (e.g. IP address, browser type) for security and analytics. Your secret content is encrypted before it is stored, we do not have access to the plaintext of your stored secrets.
How We Use Data
We use your data to provide and improve the service, to communicate with you (e.g. check-in reminders, support), to enforce our terms and prevent abuse, and to comply with applicable law. We do not sell your personal information.
Encryption and Storage
Your secrets are encrypted end-to-end. We store only encrypted data and do not have the ability to decrypt your secret content. We use industry-standard encryption (RSA 4096-bit, AES-256-GCM).
Data Sharing
We do not share your personal information with third parties for their marketing purposes. We may share data with service providers who assist in operating our platform (e.g. hosting, email) under strict confidentiality. We may disclose information if required by law or to protect our rights and safety.
Retention
We retain your account and data for as long as your account is active. After account deletion or after the post-release retention period (as described in our product documentation), we delete or anonymize your data in accordance with our data retention policy.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority.
Cookies
We use cookies and similar technologies for essential site functionality, authentication, and to improve our service (e.g. analytics). You can control cookies through your browser settings.
Changes
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions or requests, contact us at info@trustedvault.app.